Your entire subscription workflow – Simplified

CRM Australia’s powerful system helps publishers and subscription businesses automate, streamline, and scale—backed by real-time data and full CRM integration.

Pressed for time? View the Executive Summary for a quick overview.

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Simplify subscriptions – Join the clients who already have

Adventure Entertainment Logo
Wild Logo
Australian Mountain Bike Logo
Trailrun Logo
Vertical Life Logo
Chillfactor Logo
Snow Action Logo
Wheels Magazine Logo
Future Logo
Future APC Logo
Future Australian Camera Logo
Future Australian Guitar Logo
Future Australian Hi Fi Logo
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Future ProPhoto Logo
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Nuclear Media Logo
It Girl Logo
Krash Logo
Maxim Logo
Ocean Magazine Logo
Sails Magazine Logo
Green Magazine Logo
Australian Golf Digest Logo
Good Reading Magazine Logo
Graziher Logo
Cruise Passenger Logo
Adventure Entertainment Logo
Wild Logo
Australian Mountain Bike Logo
Trailrun Logo
Vertical Life Logo
Chillfactor Logo
Snow Action Logo
Wheels Magazine Logo
Future Logo
Future APC Logo
Future Australian Camera Logo
Future Australian Guitar Logo
Future Australian Hi Fi Logo
Future PC PowerPlay Logo
Future ProPhoto Logo
Future Sound+Image Logo
Nuclear Media Logo
It Girl Logo
Krash Logo
Maxim Logo
Ocean Magazine Logo
Sails Magazine Logo
Green Magazine Logo
Australian Golf Digest Logo
Good Reading Magazine Logo
Graziher Logo
Cruise Passenger Logo
Smarter Billing Starts Here

Flexible, automated, and fully integrated subscription billing – built for real-world businesses

Manage every aspect of recurring payments, from flexible subscription types and intelligent renewals to marketing-driven revenue tracking—all in one place.

80%

Payment Success Rate

Explore Billing Features
Billing and payment management interface
Data-Driven Marketing & CRM Integration

Connect marketing, sales, and billing in one smart loop

Track what works and double down on results. Our system gives you the insights to optimise your campaigns for maximum reader engagement and revenue.

+35%

Average Increase in Audience Engagement

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Built for Customisation

Tailor your subscription experience without code

crmSubscribe gives you full control over your products, pricing, and customer journeys. Adapt fast, test new offers, and stay ahead of the market.


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Customisation and settings interface
Unified Hybrid Subscriptions

Master print, digital, and paywalls – All on one platform

Unify print and digital access on a single customer record—whether you track by issue, time, or secure login—giving your readers seamless access and your team ultimate clarity.

360°

Single Customer View for Print & Digital

Learn About Management
Seamlessly manage digital and print subscriptions
Uncompromising Security & Support

Your business is built on trust – So is our platform

Your data is protected on Amazon Web Services (AWS) across redundant data centres, while our Australian-based experts act as an extension of your team, providing the proactive support you need to grow confidently.

24/7

Monitored AWS Infrastructure

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Enterprise-grade security on AWS

Everything you need, nothing you don't

Safe & Secure

Your data is always safe with constant backups and enterprise-grade security.

Fast Delivery

Get your message to your audience faster than ever with our efficient systems.

We Can Scale

Our agile service and in-depth reporting mean we’re ready to grow with you.

Real People

Get help and support from trained members of our team, not from bots.

Shopping Cart

A seamless checkout experience that's as enjoyable as your content.

Billing Automation

Set-up custom billing schedules, accept one-time payments, manage taxes and more with our secure and PCI compliant billing functions.

Multiple Currencies

Go global with the ability to take payments from your customers across the world in 14 different currencies.

Flexible Payments

Give your subscribers the freedom to pay how they want with Visa, Mastercard, Amex, Apple Pay, Google Pay, PayPal, Direct Debit, and more.

Self-Service Portal

Empower your subscribers with their own portal to manage subscriptions, update details, and view their history.

Your Central Command Centre

A powerful, all-in-one platform

Manage every facet of your subscription lifecycle with our robust suite of integrated tools. From billing to CRM, it all works together seamlessly.

Integrated Billing System

Integrated Billing Engine

Handle any payment scenario with our flexible and secure billing system. Fully automated and built to reduce churn.

  • Automated Invoicing: Generate and send digital and print-ready invoices automatically.
  • Failed Payment Recovery: Customisable retry logic and automated dunning emails to recover lost revenue.
  • Full Accounting Integration: Sync sales, payments, refunds, and liability data with your accounting software.
  • Gift Subscriptions: Easily manage gift purchases, including multi-recipient orders and renewals.
Smart Automation Workflow

Intelligent Process Automation

Save countless hours and reduce manual errors by automating key workflows across your entire business.

  • Automatic Renewals: Ensure consistent revenue with a flawless, automated subscription renewal process.
  • Data Importing: Seamlessly import subscriber data from iSubscribe, Magshop, and other platforms.
  • Automated Email Engagement: From welcome emails to renewal reminders, keep your audience engaged without lifting a finger.
  • CRM & Marketing Integration: Connect subscriber activity directly to your CRM for powerful, targeted outbound campaigns.
Subscriber Management Tools

Complete Subscriber Control

Get a 360-degree view of your subscribers and empower them with self-service tools that build loyalty.

  • Correspondence Tracking: Log and manage all customer enquiry emails and notes on a single record.
  • Self-Service Portal: Allow subscribers to manage their own details, view history, and handle renewals.
  • Unified Customer View: A single source of truth for every subscriber, combining print, digital, and purchase history.
  • Detailed Liability Reporting: Instantly generate reports on unrealised revenue and future liabilities.
Drive Your Growth Engine

Create, launch, and track winning campaigns

Our integrated marketing tools give you the agility to test new offers, create compelling subscription packages, and track what works—all within one system.

  • Dynamic Landing Pages: Launch targeted marketing campaigns in minutes with dedicated, trackable webpages built on the fly.
  • Flexible Product Pricing: Easily create special offers, trial periods, holiday discounts, and custom subscription packages.
  • Targeted Email Campaigns: Leverage CRM data to run highly segmented email engagement campaigns that convert.
  • Track Marketing ROI: Understand which offers and campaigns are driving the most revenue and engagement.
Explore Marketing Features
Marketing and campaign management tools
Data-Driven Decisions

Uncover insights that fuel growth

Go beyond basic numbers. Our powerful analytics suite transforms your subscription data into actionable intelligence for smarter business strategy.

Predictive Sales Forecasting

Leverage machine learning to anticipate sales trends and make smarter inventory and marketing decisions.

Customer Retention Analysis

Pinpoint churn factors and understand subscriber loyalty with detailed retention and cohort reports.

Marketing Campaign Tracking

Measure the true ROI of your campaigns by tracking sales and engagement from specific offers.

Advanced analytics dashboard

Renewal Breakdowns

Analyse renewal performance (automated vs. manual, on-time vs. late) and benchmark against industry standards.

Top-Selling Products

Instantly identify your most popular products and subscription packages to focus your marketing efforts.

Comprehensive Financials

Track sales, payments, failed payments, refunds, and unrealised liability with detailed accounting reports.

Seamless Distribution

Deliver content, your way

Whether your publications are digital, physical, or a hybrid of both, our system provides unified management for seamless fulfilment and distribution.

Digital Access

Manage access to your digital editions, paywalls, and online content archives through seamless integrations with leading platforms like Zinio, Partica, and Realview.

Powerfully simple integrations

iSubscribe Logo
magshop Logo
EBSCO Logo
Prenax Logo
Shopify Logo
WooCommerce Logo
WordPress Logo
Google Analytics Logo
Facebook Logo
Mailchimp Logo
Klaviyo Logo
PayPal Logo
Braintree logo
Adyen Logo
SecurePay Logo
Windcave Logo
nab Logo
GoCardless Logo
IVE Group Logo
Direct Response Australia Logo
D&D Mailing Services Logo
RealView Logo
Partica Logo
Zinio Logo
Magzter Logo
Mag Nation Logo
Zapier Logo
Amazon QuickSight Logo
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Microsoft Azure Logo
Built for Every Audience

From Individual Readers to Corporate Partners

Whether your focus is growing a loyal community of individual subscribers or managing complex corporate and agency accounts, crmSubscribe provides tailored tools for success.

Direct-to-Consumer (B2C)

Engage and grow your reader base with features designed to perfect the entire customer journey.

  • Automated Renewals: Maximise retention with automated billing and dunning management.
  • Self-Service Portal: Empower subscribers to manage their own accounts and payment details 24/7.
  • E-commerce Integration: Sell gift subscriptions, back issues, and merchandise seamlessly.
  • Marketing & Analytics: Track campaign ROI and reader engagement with powerful tools.

Business-to-Business (B2B)

Streamline the management of bulk subscriptions, complimentary lists, and agency distribution.

  • Bulk Subscriptions: Efficiently manage large corporate accounts and generate a single invoice.
  • Complimentary Lists: Control the distribution of free copies to partners, advertisers, and internal staff.
  • Agency Portal: Provide a secure portal for third-party distributors to manage their subscribers.
  • Returns Management: Handle the logistics of physical distribution, including claims and returns.

You perfect the content. We perfect the subscriber journey.

Focus on what you do best while we handle the complexities. Our partnership models can manage everything from phone & email inquiries and dispatching renewal notices, to handling subscription confirmations and integrating with your distribution channels.

Whether you need powerful in-house software, a hybrid-support model, or a fully managed service to handle your entire lifecycle, we provide the solution that fits your business perfectly.

Fully Managed Service

Outsource your entire subscriptions workflow—from customer care to distribution—to our expert Australian-based team.

Hybrid Partnership

Combine the power of our platform with the expertise of our team for co-managed support, training, and strategy.

In-House Platform

Leverage our full suite of tools to empower your own team with best-in-class subscription management technology.

Your Path to Success

A Seamless Transition to a Smarter Workflow

Switching to crmSubscribe is a straightforward, partnership-driven process. We handle the heavy lifting so you can enjoy the benefits from day one.

1

Consultation & Data Import

  • We start with a detailed consultation to understand your unique needs.
  • Our team securely imports your existing subscriber data—don't worry about the format, we’ve seen it all.
  • We ensure all auto-renewing subscriptions and payment details are seamlessly transferred.
Microsoft Excel Logo CSV File Logo Shopify iSubscribe Logo
2

Platform Configuration & Branding

  • We configure the platform to your exact specifications, setting up pricing, renewals, and shipping rules.
  • Your payment gateways are connected and thoroughly tested.
  • Your branding is applied to the customer portal for a seamless experience.
PayPal Logo Visa Logo Mastercard Logo GoCardless Logo
3

Go-Live & Team Training

  • With everything tested and approved, we "flip the switch" at a time that suits you, with zero downtime.
  • We provide comprehensive training to ensure your team is confident and ready to grow.
  • Your dedicated Australian-based support team is introduced.
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Trusted by Industry Leaders

What our valued clients are saying

We're more than a service provider; we're a growth partner. Hear directly from publishing leaders who have transformed their subscription models with crmSubscribe.

"Working with CRM Australia is a must for anyone running a subscription based business. Their platform has streamlined our entire end-to-end process and their customer support is second to none. Our subscription base has grown consistently as a result of CRM’s support."

Toby Ryston-Pratt

CEO & Founder, Adventure Entertainment

"The ability to manage both print and digital subscriptions in one unified system has been a game-changer for us. The crmSubscribe platform is robust, flexible, and has scaled perfectly with our growing audience."

Matthew O'Malley

Publisher, Wheels Media

Let’s solve your subscription problems

Ready for flexible, affordable, and secure subscription management with a personal touch? Chat with our expert team to see how we can help you grow.

Start Your Project with Us
Subscriptions Solved

Let's build your success

Whether you’re an established brand or a start-up looking to shake up the subscription world, get in touch with our team to chat about how crmSubscribe can work with you for the good of your customer.

Say Hello
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Map of crmSubscribe office location
Give Us a Call +61 2 8227 6400
After Hours SMS / Call 0412 900 377
Email Us Directly info@crmaus.com.au
Street Address (Sydney) Suite 1, Level 1, 41-45 Pacific Highway
WAITARA NSW 2077
Mailing Address PO Box 161
HORNSBY NSW 1630